At MASOLIVER GROUP we firmly believe in the importance of fostering a safe, ethical, equal, and trusting environment for all our employees, clients, and partners in general.

Therefore, we have implemented a solid Ethical Channel that allows anyone to report potential misconduct or ethical violations that they have detected in our organization. A channel where any possible non-compliance or irregularity can be reported to the organization, as described in Law 2/2023, of February 20, regulating the protection of persons who report regulatory infractions and the fight against corruption.



You can report through the Ethical Channel the facts that you consider may constitute a breach of the legal regulations, the Ethical Code, or any current internal regulations, such as:

  • Conduct related to fraud and corruption.
  • Behaviors related to safety, health, and hygiene at work.
  • Discrimination and harassment in the workplace.
  • Behaviors related to information security, data protection and stock markets.
  • Anti-competitive practices.
  • Conduct contrary to human rights or damage to the environment.
  • Other possible criminal or administrative infractions.



Confidentiality: We understand that confidentiality is essential to encourage people to file complaints. We guarantee absolute confidentiality throughout the process and protect the identity of the reporting person to the extent permitted by law. The possibility of making the alert anonymously is included.

Impartial investigation process: Once a complaint is filed, our team of experts will thoroughly investigate the matter objectively and diligently in accordance with internal regulations and applicable legislation. Throughout the process, the rights of those involved must be respected, in particular the presumption of innocence.

Protection against retaliation: We will not tolerate any form of retaliation against whistleblowers in good faith. We are committed to safeguarding the rights and integrity of those who dare to report any irregularity. We will take appropriate disciplinary action against any individual who retaliates against a whistleblower.

Resolution and follow-up: Once the investigation is concluded, we will take the necessary actions to address the identified problem and, when possible, we will take corrective measures to prevent future violations. In addition, we undertake to keep the complainant informed about the progress and resolution of his complaint, whenever possible and permitted by law.



There are 2 options.

  • Using the co-resol app:

Canal ético Masoliver App

  1. Download the co-resol app, accepting the notifications. It is free and available in the App Store and Google Play.
  2. Press the “click” button and then enter the code MASOLIVER
  3. Select the channel button.
  4. Write your message being as specific as possible. You can attach images and documentation.
  5. Log in or select the anonymity option. In any case, you must accept the Privacy Policy.
  6. Once you have completed these steps, you will receive a message as acknowledgment of your click.
  7. The communication for tracking the click will be made through a secure chat (you can access it from the chat button on the app’s home screen) until it closes.


  • Through a web page:


Canal ético Masoliver Web

You can access through this link:

  1. Press the “Haz un click” button and enter the code MASOLIVER
  2. Select the channel button.
  3. Write your message being as specific as possible. You can attach images and documentation.
  4. Log in or select the anonymity option. In any case, you must accept the Privacy Policy.
  5. In this case, you will receive a unique identifier and password that you must save to maintain communication, via secure chat, about the status of your click.
  6. Every time you want to know if you have a new message in the chat or you want to provide more information, to ensure confidentiality, you must enter this code and password on the home page, in the “Access a previous click” button.



This Ethical Channel is not an emergency service. This channel should not be used to report on situations that pose an immediate threat. If you need assistance in a situation of this type, please contact your local authorities and use the channels defined for this purpose.